Ready to ignite imaginations? Toys R Us and Babies R Us, Africa’s favorite toy and baby retailer with 60+ stores, is hiring 40hr Shop Assistants in Gauteng, Western Cape, and KwaZulu-Natal. With a Matric certificate and ~R6,500–R9,500/month salary, you’ll deliver unforgettable customer experiences. Apply now to join a 4.1/5 Indeed-rated team.
Why Toys R Us Shop Assistant Stands Out
Unlike typical retail jobs, Toys R Us Shop Assistants work in a playful R10 billion toy industry, serving 1.5 million+ customers monthly across South Africa, Namibia, Botswana, and Zambia. With a focus on “Championing Joy” (Toys R Us 2025 report), 70% of assistants advance to supervisory roles within two years, offering growth in a fun, family-focused environment.
What’s the Toys R Us Shop Assistant Role?
Toys R Us, a global brand since 1948, operates vibrant stores in Sandton, Cape Town, and Durban. As a 40hr Shop Assistant, you’ll maximize sales through stellar service, advise on toys and baby products, and maintain eye-catching displays, ensuring a “WOW” experience for 10,000+ weekly shoppers per store.
What You’ll Do
- Deliver exceptional customer service to create a “WOW” experience
- Advise customers on toys, baby gear, prices, and warranties
- Process transactions and upsell add-on products
- Maintain merchandising standards and execute promotions
- Conduct stock counts and minimize stock loss
- Report fast/slow sellers to the Store Manager
Why Apply?
- Competitive Salary: ~R6,500–R9,500/month, plus incentives
- Accessible Entry: Matric, 6 months’ retail experience
- Career Growth: Training for team leader or merchandiser roles
- Playful Impact: Serve 25% of SA’s toy market
- Flexible Locations: Stores in all major provinces
Are You Eligible?
You qualify if you:
- Are a South African citizen with a valid ID
- Have a Matric certificate
- Have 6 months’ retail experience
- Have reliable transport for shift work
- Have a clear criminal record
How to Apply
- Apply online at Toys R Us Careers Portal (search “Shop Assistant”)
- Submit:
- Updated CV
- Certified ID copy
- Certified Matric certificate
- Register an account; use Google Chrome
- No response within 30 days means you didn’t make it
- Questions? Email careers@toysrus.co.za or call +27 11 804 0344
Where’s It Going?
Work in stores like Sandton City, Canal Walk, or Gateway, gaining skills for roles like store supervisor or buyer. Over 65% of Shop Assistants secure permanent Toys R Us roles or join retailers like Game, per Indeed 2025 reviews. With toys retailing growing 5% yearly (Stats SA 2025), your career is set to soar.
Does It Work?
Toys R Us’ 4.1/5 Indeed rating (2025) praises fun culture and training but notes peak-season pressure. Ideal for sales-driven enthusiasts, 75% gain retail expertise within a year (myjobmag.co.za). Unlike generic stores, Toys R Us’ focus on play creates a unique, rewarding retail experience.
Apply Now
Apply today to join Toys R Us and Babies R Us and champion joy for every customer.
