Receptionist Vacancies Available at Dis-Chem Pharmacies (Various Locations)
Dis-Chem Pharmacies, located at Village Square in Durbanville, is currently seeking a reliable and professional Clinic Receptionist to join their team.
This role is essential in ensuring smooth clinic operations by managing patient interactions both over the phone and in person. The successful candidate will be responsible for coordinating appointments, managing patient records, and supporting the delivery of quality healthcare services.
Key Responsibilities
- Register patients accurately according to established procedures.
- Assist patients in completing medical forms, including those related to medical aid and insurance.
- Monitor and maintain clinical equipment, stationery, and medication supplies to ensure clinic readiness.
- Inform patients about clinic protocols and manage their records with strict confidentiality.
- Open new patient files and verify all patient information is accurate.
- Process medical aid payments efficiently.
- Manage patient flow by scheduling and moving patients through appointments on time.
- Obtain medical reports as required.
- Maintain a clean and organized reception area, safeguarding patient privacy at all times.
- Handle incoming calls promptly and professionally, providing accurate information and taking detailed messages when necessary.
- Direct calls and messages to the appropriate staff members efficiently.
- Assist walk-in patients and visitors with inquiries and ensure they connect with the correct personnel.
- Respond calmly and effectively to emergencies, providing support to patients in distress.
- Advise patients on medical aid authorization procedures and follow up on patient feedback.
Requirements
- Minimum educational qualification: Grade 12 (Matric)
- Ability to work well under pressure and meet deadlines.
- Strong communication skills, both written and oral.
- Professional telephone etiquette.
- South African citizenship is required.
- Clear criminal and credit record.
- A valid driver’s license and reliable transportation are advantageous.
- Ability to remain seated at a dedicated workstation for most of the workday.
Benefits
- Competitive, market-related salary.
- Access to medical aid.
- Provident fund contributions.
- Staff account privileges.
This opportunity is ideal for candidates looking to build a career in healthcare administration within a respected and supportive environment. If you are organized, patient-focused, and eager to contribute to patient care, this receptionist role at Dis-Chem Pharmacies could be your next career step.
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