Locations: Bloemfontein & Bethlehem, Free State
Job Type: Permanent/ Full-time
Minimum Experience: Entry Level
Closing Date: Not Specified
Job Description
General Assistant (External Applications Only)
The General Assistant is responsible for delivering excellent customer service in-store, maintaining stock displays, ensuring accurate pricing, and keeping the assigned area clean and organized.
Minimum Requirements
Applicants will be required to meet the following minimum requirements to be considered for this role:
- Grade 10 or NQF Level 3 with at least one year of relevant work experience, or
- Grade 12 with no prior experience.
- Proficiency in English and the dominant local language.
- Valid South African ID or valid work permit.
- Ability to do basic math accurately.
- Willingness to work flexible hours, including weekends and public holidays.
- Able to work well under pressure.
Key Responsibilities
The role of the General Assistant involves the following duties and responsibilities to be fulfilled:
Customer Service/ Merchandising/ Housekeeping
- Provide product advice and assist customers with queries.
- Help resolve customer complaints effectively.
- Display bulk stock safely according to store layout guidelines.
- Keep your assigned area fully stocked based on the store’s planograms.
- Keep the workspace clear and accessible, with immediate restocking upon delivery.
- Ensure correct price tags are placed on shelves.
- Complete required checklists when on duty, including those for canteen and restrooms.
Safety Compliance (OHSA)/ Stock Loss Prevention
- Adhere to Occupational Health and Safety rules (e.g., wear safety gear and promote safety).
- Ensure merchandise in racks and bulk areas is safely arranged for customers and staff.
- Report any safety or stock-related issues to the Store Manager.
- Report any damaged stock to the Store Manager.
Core Values
Integrity
- Behave ethically and responsibly.
- Keep commitments and respect confidentiality.
- Acknowledge values and flag when boundaries are crossed.
Accuracy
- Work carefully and pay attention to detail.
- Organize tasks efficiently from beginning to end.
- Review work to avoid errors.
Customer Focus
- Respond promptly to customer needs.
- Show genuine concern and helpfulness.
- Make customers feel valued and supported.
Personal Growth
- Be self-aware and seek opportunities to learn and grow.
- Participate in relevant training and seek practical experience.
- Welcome feedback for continuous improvement.
How to Apply
Read through the summary of the General Assistant position provided above for important requirements and then click on the APPLY HERE tab of the location you want to apply for below. It will redirect you to the original post on the Cashbuild Careers Website. Further, read through the full description of the original post for the full overview of the original post and then login or create an account to apply.
BETHLEHEM
BLOEMFONTEIN
