SASSA SRD Status Check Guide for R370 Grant

The South African Social Security Agency (SASSA) administers the Social Relief of Distress (SRD) grant, introduced in May 2020 to support unemployed South Africans during the COVID-19 pandemic. Initially set at R350 per month, the grant increased to R370 in April 2024 to address rising living costs. This guide provides a comprehensive overview of how to check your SRD grant status, payment dates for May 2025, eligibility criteria, and next steps for various application outcomes, tailored for clarity and accessibility.

Overview of the SRD Grant

• Purpose: Provides temporary financial relief to unemployed individuals aged 18–60 with no other income sources, supporting basic needs amid South Africa’s 32.9% unemployment rate and 55.5% poverty rate (World Bank, 2025).
• Amount: R370 per month (increased from R350 in April 2024).
• Eligibility:
• South African citizens, permanent residents, refugees, or asylum seekers with valid permits.
• Aged 18–60.
• Unemployed or earning less than R624/month.
• Not receiving other government financial support (e.g., UIF, NSFAS, or other SASSA grants, except Child Support Grant).
• Must pass a means test verifying financial status.
• Payment Process: Beneficiaries receive an SMS with a payment date, enabling collection via bank transfer, CashSend services (e.g., Pick n Pay, Boxer), or Post Office. Payments require a confirmed payment date.

SRD R370 Payment Dates for May 2025

SASSA has confirmed that SRD grant payments for May 2025 will be processed earlier than usual due to May 25 being a Sunday. Payments will occur from May 23 to May 28, 2025, as announced by SASSA spokesperson Andile Tshona to The Citizen. Individual payment dates vary, and beneficiaries must check their status to confirm their specific payday. An SMS will be sent to the registered phone number with the exact date for collection.

SRD Payment Schedule (May 2025):

• Friday, May 23, 2025
• Monday, May 26, 2025
• Tuesday, May 27, 2025
• Wednesday, May 28, 2025

Note: Payments may take 2–3 business days to reflect in bank accounts due to processing times. Beneficiaries should avoid rushing to banks or collection points until the SMS is received.

Other SASSA Grant Payment Dates (May 2025):

• Older Persons Grant: May 6, 2025
• Disability Grant: May 7, 2025
• Children’s Grant: May 8, 2025

How to Check Your SRD R370 Grant Status

SASSA offers multiple methods to check your SRD grant status, ensuring accessibility for all applicants. Below are the most reliable and user-friendly options, requiring your South African ID number (13 digits) and the phone number used during application.

1. Official SASSA Website

• Steps:

1. Visit https://srd.sassa.gov.za/sc19/status.
2. Enter your 13-digit South African ID number and 10-digit phone number.
3. Click “Check Status” to view your application status and payment date (if approved).

• Pros: Direct, secure, and real-time updates from SASSA’s database.
• Cons: Requires internet access.

2. WhatsApp

• Steps:

1. Save SASSA’s official WhatsApp number: 082 046 8553.
2. Open WhatsApp, start a chat, and send “Status” or “SASSA” followed by your application ID and full name (e.g., “Hi, my name is John Doe, application ID 1234567”).
3. Follow prompts to enter your ID and phone number.
4. Receive a response with your status and payment date (if applicable).

• Pros: Convenient for the 28.8 million South Africans using WhatsApp (2024 estimate).
• Cons: May require data; response times vary.

3. USSD Code

• Steps:

1. Dial *120*3210#, *120*69277#, or *134*7737# from the phone number used in your application.
2. Follow the on-screen prompts to enter your ID number and phone number.
3. Receive an SMS with your status and payment details.

• Pros: Free, no data required, ideal for basic phones.
• Cons: Standard USSD rates may apply depending on your network.

4. Moya App (Data-Free)

• Steps:

1. Download the Moya App from Google Play Store or Apple App Store.
2. Open the app, navigate to the “Discovery” section, and select “SASSA.”
3. Enter your ID number and phone number.
4. Tap “Check SRD Status” to view your status.

• Pros: Data-free after installation, user-friendly.
• Cons: Requires initial data to download the app.

5. SASSA Toll-Free Call Center

• Steps:

1. Call 0800 60 10 11 from your registered phone number.
2. Provide your ID number and application ID (if available).
3. The agent will confirm your status and payment date.

• Pros: Accessible without internet, direct assistance.
• Cons: Long wait times during peak periods.

6. Bank Account or eWallet Balance Check

• Steps:

1. Wait for the payment date SMS from SASSA.
2. Check your bank account balance at an ATM or via online banking, or verify your eWallet balance.
3. A deposit of R370 indicates approval.

• Pros: Confirms payment receipt directly.
• Cons: Only works post-payment; does not provide status if pending or declined.

7. Visit a SASSA Office

• Steps:

1. Locate the nearest SASSA office using Google Maps or www.sassa.gov.za.
2. Bring your ID card, phone number, and application details.
3. Request a status check from an official.

• Pros: In-person support for complex issues.
• Cons: Time-consuming, may require travel.

Important Notes:

• Always use the ID and phone number from your application to avoid errors.
• SASSA’s biometric verification system, introduced in 2024, may require new applicants to complete identity verification to prevent fraud.
• Beware of unofficial websites claiming to offer status checks; stick to srd.sassa.gov.za or verified platforms like the Moya App to protect your data.

Understanding SRD Status Outcomes

When checking your status, you may encounter the following outcomes, each with specific implications:

• Pending: Your application is under review, with details being verified against databases (e.g., Department of Home Affairs). This process can take up to 90 days. No action is needed unless issues arise (e.g., incorrect details).
• Approved: Your application is successful for the current period. You’ll receive an SMS with your payment date and collection method (bank transfer or CashSend). Approval is valid for 6 months, after which SASSA re-verifies eligibility monthly.
• Declined (Identity Verification Failed): Your application was rejected, often due to mismatched or unverifiable identity details. Lodge an appeal within 90 days via https://srd.sassa.gov.za/appeals.
• Alternative Income Source Identified: SASSA detected income above R624/month, disqualifying you. Submit supporting documents (e.g., bank statements) during an appeal to prove eligibility.
• Self-Exclusion Response Found: You opted out voluntarily. Reapply at https://srd.sassa.gov.za/sc19/application if circumstances have changed.
• Payday Null: Your application is approved, but no payment date is assigned, often due to missing banking details. Update your details online at https://srd.sassa.gov.za/sc19/contact.

Next Steps Based on Status

If Approved

1. Confirm Payment Method:

• Bank Transfer: Ensure your banking details are correct on https://srd.sassa.gov.za/sc19/contact. Compatible banks include Tymebank, Nedbank, FNB, African Bank, and others.
• CashSend: Collect funds at Pick n Pay, Boxer, Shoprite, or Checkers using the payment date SMS and your ID.

1. Wait for SMS: Do not visit collection points until you receive the payment date SMS to avoid delays.
2. Use SASSA Gold Card: If issued, use this prepaid card for ATM withdrawals, online purchases, or in-store transactions.
3. Monitor Monthly Eligibility: SASSA verifies eligibility monthly. Update any changes (e.g., income, contact details) to avoid disruptions.

If Declined

1. Lodge an Appeal:

• Visit https://srd.sassa.gov.za/appeals.
• Enter your ID and phone number, select the declined month, and provide reasons (e.g., no alternative income).
• Submit supporting documents (e.g., proof of unemployment, bank statements).
• Check appeal status regularly using the same portal.

1. Contact SASSA: Call 0800 60 10 11 or email grantenquiries@sassa.gov.za to clarify decline reasons.
2. Correct Issues: Address issues like identity verification failures by resubmitting clear, accurate documents.

If Pending

• Be Patient: Verification can take up to 90 days. Regularly check your status for updates.
• Verify Details: Ensure your ID, phone number, and banking details are correct to avoid delays. Update at https://srd.sassa.gov.za/sc19/contact.
• Contact SASSA: If pending for over 90 days, call 0800 60 10 11 to inquire about delays.

Additional Information

Updating Details

• Phone Number: Update at https://srd.sassa.gov.za/sc19/contact by entering your ID and application ID, then verifying the new number with an OTP.
• Banking Details: Add or change details online to ensure seamless payments. Delays may occur if details are incorrect.

Canceling or Reinstating a Grant

• Cancel: Visit https://srd.sassa.gov.za, click “Cancel Online,” and submit your ID and phone number. Retain the confirmation reference.
• Reinstate: Reapply at https://srd.sassa.gov.za/sc19/application with updated details and supporting documents (e.g., ID, proof of address).

Fraud Prevention

• Avoid Unofficial Sites: Use only srd.sassa.gov.za or verified apps like Moya to check status.
• Report Scams: Contact SASSA at 0800 60 10 11 if you suspect fraudulent activity.
• Biometric Verification: New applicants must complete this step to prevent fraud.

SASSA Gold Card

• A prepaid debit card for SRD beneficiaries, usable for ATM withdrawals, online shopping, and in-store purchases (e.g., groceries, fuel).
• Check your balance at ATMs or via bank apps to confirm grant deposits.

Why Checking Status Matters

• Financial Planning: Knowing your payment date helps budget essentials like food and transport.
• Avoid Delays: Correcting issues (e.g., banking details) ensures timely payments.
• Fraud Detection: Regular checks prevent unauthorized changes to your application.
• Peace of Mind: Stay informed about your application progress and payment schedule.

Addressing Source Discrepancies

The provided data references a payment schedule of May 26–31, 2025, for the SRD grant. However, updated information from The Citizen and SASSA’s official X account confirms payments will occur from May 23–28, 2025, due to the weekend. This guide uses the corrected dates for accuracy. Always verify payment dates via srd.sassa.gov.za or by contacting SASSA directly.

Take Action

To check your SRD R370 grant status for May 2025:

1. Use the official SASSA portal at https://srd.sassa.gov.za/sc19/status or WhatsApp (082 046 8553) for quick access.
2. Confirm your payment date via the SMS sent to your registered phone number.
3. Collect your R370 from May 23–28, 2025, at your chosen payment point (bank, Post Office, or CashSend retailer).
4. If declined or pending, follow the appeal or verification steps outlined above.

For further assistance, contact SASSA at 0800 60 10 11 or grantenquiries@sassa.gov.za. Stay updated via SASSA’s official X account (@OfficialSASSA) or www.sassa.gov.za.

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This guide is tailored to provide clear, actionable steps for checking your SRD grant status while addressing eligibility, payment schedules, and potential issues. Let me know if you need help with a specific method, appeal process, or other SASSA-related queries!